OWNER SUPPORT & RETAIL PARTNERS

Wholesale &
Warranties.

Support that starts with your local bike shop.

Whether you need warranty support or want to become an ALVAS dealer, you’ll find what you need here.

FOR ALVAS OWNERS

Warranty support.

ALVAS Bikes are backed by a limited warranty for the original owner against manufacturing defects under normal use.

Carbon frames 10 years
Alloy frames Lifetime
Components 2 years
Paint and finish 1 year
WARRANTY COVERAGE

What is and isn’t covered.

COVERED

Defects in materials and workmanship under normal riding conditions.

NOT COVERED
  • Normal wear and tear
  • Crash or impact damage
  • Incorrect assembly
  • Improper maintenance
MAKING A CLAIM

Start with your local dealer.

Return the clean bike to the original retailer or your nearest ALVAS dealer with proof of purchase and a clear explanation of the issue.

The retailer will assess the bike and liaise with ALVAS Bikes Australia where required.

FOR BIKE SHOPS

Become an
ALVAS dealer.

Join a growing Australian retailer network offering performance-focused bikes with strong value and local support.

Email us with your store name, location, website or social media, and a brief overview of your business.

START A WHOLESALE ENQUIRY